by Hannah Smith | May 18, 2023
I reported for the Telegraph on the poor way companies often deal with bereaved family members trying to close accounts or cancel services after a loved one dies. Click here to read the full article.
by Hannah Smith | May 18, 2023
News story for Times Money about how Barclays locked some small business customers out of their accounts when they fell foul of the bank’s Know Your Customer regulations. Click here to read the full article.
by Hannah Smith | Oct 19, 2022
News story for Times Money about how some landlords are selling up because of the cost to bring low energy efficient rental properties up to scratch with incoming regulation. Click here to read the full article.
by Hannah Smith | Jan 27, 2022
News story for the Sun money and consumer section about divorced women potentially being owed thousands in unpaid state pension payments – December 2021 Click here to read the full article.
by Hannah Smith | Jan 27, 2022
Exclusive case study for Times Money Mentor about a young woman’s struggle to find a rental property in London and get a roof over her head by Christmas. Click here to read the full article.